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Les Concierges is the world’s largest and finest work/ life benefits provider, servicing over 600 clients at 1300 client sites, providing meaningful on site work focused concierge services to over 1. 5 million employees, at over 17 global cities. This is the finest employee benefit that addresses & resolves real issues such as employee productivity, retention & stress. Our client companies are therefore able to aggressively address hidden costs of employment which inadvertently affect company their bottom lines.
Our services are limited only by imagination, to that which is ethical and morally correct! We ensure an employee’s 24 hours are best deployed to doing that which is critical to them and the company, while we handle their “to-do” list faster & more efficiently, Our onsite concierge are an employee’s personal assistant, travel guide, entertainment adviser, home maintenance guru, errand runner, party planner..” all rolled into one.
Les Concierges is the only company offering an integrated “loyalty program” including concierge, travel, rewards and benefit fulfillment functions which can be easily customized to suit specific client needs.
‘The only limit to our services is your imagination and we will take on any request, provided it is legal and ethical’
To delight every single customer beyond their expectation through focus on product innovation, service quality and to effectively garner their endeavors to enhance Quality of Life.
OUR KEY MANAGEMENT TEAM
Dipali Sikand, Chairperson, founded Les Concierges Services Pvt. Ltd. in 1998 in Bangalore, India and quickly expanded the company’s footprint into what is probably the most extensive in the world today, with hundreds of employees located in over 400 locations globally. In 2006, Les Concierges opened its first global office in Singapore. In 2007, it opened in Dubai. All of our expansion efforts have been executed impeccably, forming a strong backbone to our global network. Based on its early successes in international expansion, Club Concierge raised significant venture funding in early 2008 in order to extend our footprint on a global basis.
Srikanth DS , CEO , has been the driving force behind the expansion initiatives and the creation of a global management team who will drive account performance. Srikanth has been working toward the creation of a global platform since 2011, and his knowledge of business processes in various markets around the world have helped lay the foundation for the Club Concierge operating infrastructure.
Nisha Lall, Vice President & COO, has extensive experience in managing global concierge programs as well as cutting edge, innovative concierge programs in the bank card space. Over the course of her sixteen-year career, Nisha spearheaded global expansion efforts 2009 and during the same period drove the integration of standard rewards program features into a concierge services offering in the bank card space, transforming the card enhancement from what had traditionally been a pure cost center into an important earn / burn feature. Over the course of her career Nisha has provided concierge program design and management services to some of the top Fortune 500 companies in the world, including IBM. Accenture, GE and more
Samar Rathore,Vice President & CTO, oversees all technology integration for Club Concierge as its Vice President of Technology as the company pursues an aggressive global roll-up strategy. In 2012, as Vice President of operations Samar designed and spearheaded the implementation of our first client luxury lifestyle portal that featured loyalty program points as a real time payment feature. Samar has also overseen a number of “heavy” integration projects over his time at Club Concierge.
Santosh K, Vice President, Product Development, has extensive experience designing enhancement product & services for premium segment customers in the Concierge space. Santosh has developed, designed and launched several premium loyalty programs for Club Concierge.. Santosh conducts market research initiatives, develops marketing & product strategy and negotiates exclusive member offers. Santosh is responsible for the development, design and implementation of the full set of premium lifestyle member benefits & services including concierge, exclusive travel services, merchandise, consultative services and unique experiences.
Youssef Fayez, CEO & VP, North Africa and Middle East Over 12 years’ experience travel and concierge-related services. With a B.S. in business management from Canada, and over 10 years of project and operational analysis experience at senior levels at Egypt’s leading travel company, Youssef gained a wealth of experience as CEO of Eastmar, a bespoke luxury travel and accommodations company in Cairo
Aragon Christen CEO & VP, Switzerland : Aragon comes with a rich 15 year experience managing high net worth customer relations for leading banking and financial institutions in Switzerland. As a Golden Key holder for Europe, his familiarity in event management and banking makes him an idea candidate for leading the charge in concierge services in Switzerland
Rakesh Jhunjunwala, Rare Enterprises
Also known as a Warren Buffet of Asia, he is India’s savviest investor trader and a partner in his asset management firm, Rare Enterprises.
part of Ruane, Cunniff & Goldfarb, Inc., which itself is known for its flagship Sequoia Fund in the U S. The firm is known for very long term investments in exceptional companies including its quarter-century long term investment in Berkshire Hathaway.
The Les Concierges operational footprint constitutes the largest network of directly owned concierge operational offices in India and abroad .
Headquartered in Bangalore and branch offices in Mumbai, Delhi, Gurgaon, Kolkata, Chennai, Hyderabad, Pune, Ahmedabad, Jaipur and operations offices in 20 other cities in the country.
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