I. Work-force Focused Services:
II. Customer Focused Services
Les Concierges Services Private Limited aggregates and integrates all of the relevant services for core workforce management processes. Addressing all key phases of the employee lifecycle, we meet the needs of a broad range of constituencies:
Concierge:
Our flagship product. Our services are high touch, personalized and highly effective. It is designed to help your employees meet the many demands of life. We provide resilient solutions to help your employees manage effective work/life balances while giving you the edge. Our comprehensive solutions provides the resources, tools and information needed to successfully balance your employees lives outside of work, while better connecting with co-workers and the company while on the job. Trained concierge experts are deputed to your office to manage the exhaustive" to do " lists of all your employees. Whether they need their bills paid, holidays to be planned, a leaky faucet to be repaired or dinner reservations made, doctors appointment confirmed, tickets for the latest block buster in town, or those special flowers or gifts for a special occasion …we will arrange it all for them.
Reception Services
Ms.MoneyPenny from Les Concierges is a proven partner in many business service-outsourcing programmes, excelling in building the lifetime value of front office services to top-performing companies that understand the powerful connection between great services and bottom line results. Choosing a front office services partner for you is an important decision. In evaluating, you want to augment your current service policies, make your reception services professional, courteous and always helpful and obtain a cost effective and creative solution that will drive critical behavior. In all three areas our Ms.MoneyPenny experts will make outstanding contributions for you
Business Services
We meet your expectations by managing a variety of services through out the employment and business cycle. We provide you a turnkey professional service of managing and monitoring your non-core services. We allow you to thus focus on your core businesses while we focus on raising your firms productivity through improved quality, efficiency and cost reduction.
Reward Services
Bravo. The Les Concierges’ Rewards programs enables organizations to increase employee productivity, improve employee satisfaction and drive engagement. These solutions deliver convenience and productivity benefits to the entire workforce and help organizations identify and reward accomplishments and behaviors that drive desired operational results..
Les Concierges Services Private Limited aggregates and integrates a gamut of services that drive behaviors that drive loyalty and profitability. In today's increasingly competitive business environment, the need to win and retain customers has never been greater. Les Concierges provides its client companies solutions that are innovative, that add value, that produce ever-greater returns from limited resources. We assist corporation’s work with their customers by creating, communicating and delivering real value.
Concierge Services
We allow you to private-label our services with your brand. This will help your customers see this as a seamless extension of your company. Our services will allow you to go the extra stretch and add value to your customers by simplifying their lives. Our suite of services will allow your customers to transfer to “ you ” their daily and exhaustive to –do lists,. This will make you become top of mind and top of wallet spend. Trained concierge experts that provide solutions to your customers service requirements, are available 24/7 at dedicated toll free numbers provided exclusively for your customer base.
Reward Services
At Les Concierges we custom design loyalty programmes that elicit complete involvement from your customers. We focus on your most profitable customers providing a shared sense of purpose, a real presence, personal touch and we deliver unpredictable and evolving experiences. We work with you to create strategic partnerships; developing and delivering customized programs that achieve results.
Helpline Services
At Les Concierges we know how critical it is for you to have your customers treated well. We provide you an end-to-end business-to-business and business-to-consumer help line service. We help you through with vastly different needs. Through proactive program management, talented, well-trained staff, leading edge technology and robust reporting, we help you add value to your customer relationships. Our help line services exists to help you connect with and serve your customers. Our dedicated help line teams focus on your relationships and ROI / business drivers. We integrate your systems and corporate culture to provide seamless customer care that delivers results.
Who Benefits From Our Services
Managers:
provides solutions through a single, consolidated window that are necessary to manage people within large global organizations or even small project based teams.
Employees:
provides a gamut of services that streamline their day-to-day work and help create a positive work/ life balance.
Human Resources Administrators:
provides an open approach to leveraging and extending people investments, while helping manage the overall employee lifecycle.